Windows 10 1709 - SBF not seeing files synced with Onedrive

[tomhensr]

Since the Windows 10 1709 update, my Syncback Free does not see any local files/folders that are defined to OneDrive cloud storage. I used to be able to use SBF to create a mirror backup to a USB drive but now SBF just wants to delete all the files from the destination as if the source files did not exist.

Local Files/folders not defined to OneDrive can be backed up as usual.

This must be a problem with Windows because I have been executing this backup once a week for years and there was never any problem.

Has anybody else experienced this?

[Swapna]

Hi,

The problem occurred due to the changes in the Windows 10 Fall creators update. Please download and install SyncBackFree V8 beta from here:

http://www.2brightsparks.com/assets/sof ... _Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

After upgrading un-tick the option "Ignore NTFS junction points (reparse points)" from:

Modify profile > Expert > Compare Options > Attribute settings page

and re-run the profile to see if it helps?

Please refer to this forum post for additional details:

viewtopic.php?t=13125&p=49667#p49667

Thank you.

[tomhensr]

That worked like a charm. Thanks!

[christophelapprand]

Hi! I had the same problem since the Windows 10 Fall Creators Update, and this tip worked for me as well.
BUT, I have 3 different profiles and I usually run them all in a row at the end of the day.
Now, when I run one of the profiles it takes a very long time (it scans all the folders as if doing it for the first time). Then, if I run it again, it is very fast (it checks for modifications, finds none, and it's done). But if I run another profile, it is very long again (the first time and then OK again).
To sum up, if I always use the same profile, no problem, but when I run another one, it starts again from scratch.
Any idea on how to fix this?
Thanks in advance.

[christophelapprand]

Hello again,
In fact, except when I run the same profile twice in a row, it's always very long. If I close the program and run it again, it takes more than one minute, which is considerably longer than before. Could you help please?
Thanks again

[Swapna]

Hi,

We have made some changes and released a new version to improve scan times with OneDrive. If you haven’t tested with release version then please download and install it from here to see if it helps:

http://www.2brightsparks.com/assets/sof ... _Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

Thank you.

[christophelapprand]

Thanks a lot, it seems to be working perfectly now.
Do I leave the option "Ignore NTFS junction points (reparse points)" un-ticked though ?

[sbfiscool]

Hi there-I'm still having the aforementioned issue even after trying to apply the "Ignore NTFS junction points (reparse points)" settings suggested.

The error I get is "Failed to prepare OneDrive : The drive ⑭: does not exist!" and the logs don't give any further info.

[hterzian]

I am on syncback pro 9. nade the recommend change and it works.

one small issue. when scanning, the files in the onedrive folder are not counted in the display.

Please fix.

[luizfbicalho]

I think I have the same problem

All folders begining with OneDrive can't be selected on the File & Folder profile

[9oloh]

I have the same problem.SBF don't see nothing!?