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Backup tracking (SyncBackFree V8.3.6.0

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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alainjjb
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Joined: Sun Nov 05, 2017 8:34 am

Backup tracking (SyncBackFree V8.3.6.0

Post by alainjjb »

Hello,
Sorry for my poor English :oops: .
I have a problem with my backup tracking. I have to refresh it to have the right dates :cry: .
What should I do for this refresh to be done automatically ? :?:
thank you in advance for your help
Alain
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by Swapna »

Hi,

Can you please let us know the version of Windows you are using? Also, please post a screenshot of the dates that are not updated automatically?

Thank you.
alainjjb
Newbie
Newbie
Posts: 6
Joined: Sun Nov 05, 2017 8:34 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by alainjjb »

Hello,
thank you for your reply.
the windows version is 7.

Image
alainjjb
Newbie
Newbie
Posts: 6
Joined: Sun Nov 05, 2017 8:34 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by alainjjb »

I start adding the image that did not work. Hoping ...

http://www.cjoint.com/c/GKjiNgef1DL

Thank you
alainjjb
Newbie
Newbie
Posts: 6
Joined: Sun Nov 05, 2017 8:34 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by alainjjb »

Useful information ? :
I did a test by manually executing the task (unattended) and the tracking is updated.
The problem is therefore related to the planning of the task.
Thank
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by Swapna »

Hi,

First, please upgrade to the latest version of SyncBackFree (V8.3.16.0) from here:

http://www.2brightsparks.com/assets/sof ... _Setup.exe

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

After upgrading, configure the schedule task to run only when the user is logged-in (tick the option 'Run only when user is logged on' under: Modify > When > Edit Schedule > Security tab) and check if the last run, next run and result columns are updated? If it works, and if the problem occurs only when the schedule task is configured to run whether the user is logged-in or not, then it could be related to new security changes in Windows. Please read this form post for more details:

viewtopic.php?t=12667&p=48197#p48197

So, you may need to press F5 to refresh the display.

Thank you.
alainjjb
Newbie
Newbie
Posts: 6
Joined: Sun Nov 05, 2017 8:34 am

Re: Backup tracking (SyncBackFree V8.3.6.0

Post by alainjjb »

It's OK !
I updated SyncBackFree with the latest version (V8.3.16.0) and change the configuration of the task schedule "Option: run only when the user is logged-in".
After a scheduled execution test the dates are up to date.
Thank you very much Swapna =D>
Alain
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