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SBF freezes when I try to create a New Profile

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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MickeyNotD
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Posts: 2
Joined: Wed Dec 20, 2017 11:18 pm

SBF freezes when I try to create a New Profile

Post by MickeyNotD »

In v 8.5.5, when I try to create a New Profile, once that window opens, that's it: the program freezes. I can't enter any text Profile Name or close that window. To close the program, I have to use Task manager.

I have seven profiles already. Is there a limit on how many profile I can have using SyncBackFree?

Any ideas?

Thanks!

Mickey
cliffhanger
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Posts: 606
Joined: Tue May 31, 2011 5:59 pm

Re: SBF freezes when I try to create a New Profile

Post by cliffhanger »

Hi, there's no limit to the number of profiles you can have in any version of SB (though if you have hundreds, it might be a little slow to load). As you've probably seen, there are no other recent reports on here of anything similar. I have a copy of SBF installed for testing purposes and can create a new profile OK despite having over 30 profiles already.

But I have no specific idea why you should get the lockup you describe, sorry. Have you tried a reboot? Has anything changed on your system (for example, a Windows Update) recently? You should also probably try a fresh install of SBF v8.5.5.0 (install over the top to preserve your settings and profiles).
MickeyNotD
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Posts: 2
Joined: Wed Dec 20, 2017 11:18 pm

Re: SBF freezes when I try to create a New Profile

Post by MickeyNotD »

Thanks cliffhanger. I downloaded and fresh-installed the program. I deleted the one Window's Update that was done, but to no avail....
However, I did find a hack: I copied a profile that I had made previously and then modified to fit the profile I wanted.

Maybe this could help if someone runs across the same problem.
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