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Network Failure

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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Tranas
Newbie
Newbie
Posts: 2
Joined: Wed Dec 27, 2017 8:04 am

Network Failure

Post by Tranas »

I have a SyncBack 'Group' configured to back-up to a NAS on a local Win7 network.

If I run the group manually, it performs the back-up as expected. All of the profiles in the group back-up to the same NAS.

If I go to any individual profile and check the connection [...modify/Network/Test Connection] I receive a 'Success' response.

If I shedule the same group to run at a specified time, it checks the source and then sends a 'Network Failure' message for each profile.

Run any individual profile and it backs-up just fine.

I can browse to the back-up destination during configuration and the address line is complete. \\MachineName\ShareName is all there.

Need help getting this to run on a schedule. Must be missing something basic.

TIA
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Network Failure

Post by Swapna »

Hi,

Can you please try these to see if it helps?

1. Please disable the option "Do not store password. The profile will only have access to local resources" under:

Modify > When > Edit Schedule > Security tab

2. Try entering the credentials to connect to your network drive under:

Modify > Expert > Network settings page

Please read the footnotes provided in the Help > Expert > Network settings page to understand and try the different ways of entering the username credential in the username field and use the "Test Connection" button available in the Network settings page to ensure the connection works as expected, before running the profile.   

Thank you.
Tranas
Newbie
Newbie
Posts: 2
Joined: Wed Dec 27, 2017 8:04 am

Re: Network Failure

Post by Tranas »

Can you please try these to see if it helps?

1. Please disable the option "Do not store password. The profile will only have access to local resources" under:

Modify > When > Edit Schedule > Security tab
I am still in version 8.4.5.0 - choice 2. does not exist. So... in 1.

I unchecked that option and SyncBack prompted me for a password. Once the password was entered [and apparently checked by default],
I scheduled a test run and the back-up is successfully executing each profile in the group in sequence.

TYVM. I will post back if there are issues, but my problem appears resolved.
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