Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Access Denied for an Administrator

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
Post Reply
Posts: 1
Joined: Sun Dec 31, 2017 5:39 am

Access Denied for an Administrator

Post by RSL »

I am setting up SyncBackFree on a 64bit Windows 10 Pro PC.

Configuring "Start with Windows", or "Edit Schedule", I get prompted for a password, I enter the valid user's password, and get a message with the banner "Error (SyncBackFree V8)", and the text "Access is denied".

I tried this multiple times, rebooted, changed the password, and the problem remains.

If I log out and log in as a regular user that is in the Administrators group, all works OK. The UAC settings for both accounts are the same, at the default.

Seems odd that Administrator would throw the Access is denied message and not a regular user.

I have reasons to want to continue to use the Administrator account.

Please help.

Thank you.
Posts: 1020
Joined: Mon Apr 13, 2015 6:22 am

Re: Access Denied for an Administrator

Post by Swapna »


We have conducted some tests activating the built-in Administrator account, but we haven’t received any errors when scheduling a profile in SyncBackFree or enabling the ‘Start with Windows’ option. Can you please ensure the user account has the necessary Windows user rights as explained in the “User Rights” section of this KB article: ... uler-fails

Thank you
Post Reply