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Access Denied for an Administrator

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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RSL
Newbie
Newbie
Posts: 1
Joined: Sun Dec 31, 2017 5:39 am

Access Denied for an Administrator

Post by RSL »

I am setting up SyncBackFree on a 64bit Windows 10 Pro PC.

Configuring "Start with Windows", or "Edit Schedule", I get prompted for a password, I enter the valid user's password, and get a message with the banner "Error (SyncBackFree V8)", and the text "Access is denied".

I tried this multiple times, rebooted, changed the password, and the problem remains.

If I log out and log in as a regular user that is in the Administrators group, all works OK. The UAC settings for both accounts are the same, at the default.

Seems odd that Administrator would throw the Access is denied message and not a regular user.

I have reasons to want to continue to use the Administrator account.

Please help.

Thank you.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Access Denied for an Administrator

Post by Swapna »

Hi,

We have conducted some tests activating the built-in Administrator account, but we haven’t received any errors when scheduling a profile in SyncBackFree or enabling the ‘Start with Windows’ option. Can you please ensure the user account has the necessary Windows user rights as explained in the “User Rights” section of this KB article:

http://support.2brightsparks.com/knowle ... uler-fails

Thank you
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