After updating to SyncBackFree V8.5.17.0 I lost all the settings.
I've tried to load settings from a backup but without success.
I cannot import any .sps file.
I have all the settings*.ini and *.db What can I do to restore them ?
(I already tried to copy the files in %appdata%\Local\2Brightsparks\Syncbackfree)
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SyncBackFree - settings lost after update
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Re: SyncBackFree - settings lost after update
In my case, my PC crashed (HDD failure) so I am trying to set up another PC to reestablish the file backup routines I previously had. I had already backed up what I thought were all the important settings to a folder on my backup drive, but now attempting to restore these previous settings using SyncBackFree isn't quite working out! This version 8.5.43.0 of SyncBackFree is searching for settings in a *.sps file, whereas the settings backups I have are all *.ini and *.db files. What should I do?