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SBF don't see subfolder in a folder "Onedrive"

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
bugmattmore
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by bugmattmore »

Same problem but was able to get it to work by un-ticking the "Ignore NTFS junction points (reparse points)" option as described.
1. Will this be the new default for profiles or will we have to remember to do this?
2. What other (expected) effect does un-ticking it have?

Thanks
MRotta
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by MRotta »

In my case, given some performance issues with the option un-ticked (discussed in this thread), I've decided to turn off the "new" files on demand option of OneDrive, and SBF returned to what it was. It's fine again.
Regards.
sbfiscool
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by sbfiscool »

Swapna wrote:
Wed Apr 11, 2018 12:19 am
Hi,

Please un-tick the "Ignore NTFS junction points (reparse points)" option from:

Modify profile > Expert > Compare Options > Attribute settings page

save the profile and see if it helps?

Thank you.
This does not work. It will then give you an error stating "Failed to prepare <left side name>: The drive <unintelligible character> does not exist!"
Swapna
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by Swapna »

Hi,

Please submit a support zip with debug logs of the profile run for further investigation.

Full instructions for creating and submitting the support zip are given here:

http://support.2brightsparks.com/knowle ... les/213970

If your Zip is over 30MB, contact us for alternate instructions, advising the actual size. Do not try to attach to the ticket!

Do not post (nor links to) Support Zips on this open forum.

Thank you.
box2bright
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by box2bright »

@Swapna
bugmattmore wrote:
Mon May 14, 2018 10:06 pm
1. Will this be the new default for profiles or will we have to remember to do this?
2. What other (expected) effect does un-ticking it have?
I'd also care for information on these questions, thanks!
Swapna
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by Swapna »

Hi,
1. Will this be the new default for profiles or will we have to remember to do this?
You need to un-tick the option "Ignore NTFS junction points (reparse points)" when backing-up files to/from local OneDrive folder.
2. What other (expected) effect does un-ticking it have?
If you un-tick that option, SyncBack scans the target directory a Junction point is pointing to. By default, SyncBack will ignore junction points.

Thank you.
box2bright
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Re: SBF don't see subfolder in a folder "Onedrive"

Post by box2bright »

Wouldn't it be wise to have this setting (unchecked) as a default?
Most people probably don't discriminate between normal folders and NTFS reparse points and expect SB to backup the latter with any basic profile setup from default.

I myself am a good example, I stumbled upon this issue when searching for expected backups from a source that contained also my OneDrive folder. I found OneDrive excluded from the backup. Luckily I could recover it from a sharing partner. I am not a newbie to SB (using SB SE) but still didn't notice this quite important setting.
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