Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

GoogleDrive option not available?

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
Post Reply
Anouk
Newbie
Newbie
Posts: 1
Joined: Sat Mar 31, 2018 4:15 pm

GoogleDrive option not available?

Post by Anouk »

Hi there. New to the forum but been using SyncBack Free for some time.

Until now I've backed up all my music files to an external hard drive. But I also now want to have an additional back-up to my cloud-based GoogleDrive.

But looking at the instructions, I do not get all the extra options under the Destinations dropdown menu that are shown on the support page. It shows that other than the standard 'internal/external drive, network path, etc' option, and the 'FTP' option, there should also be a bunch of other choices (Amazon, Dropbox, OneDrive, Google Drive). But I don't get these extra options.

From scanning the various help files, it doesn't seem that these options are not available on the free version, so I'm confused.

Could anyone please suggest why I'm not getting these options?

Thanks :)
cliffhanger
Expert
Expert
Posts: 606
Joined: Tue May 31, 2011 5:59 pm

Re: GoogleDrive option not available?

Post by cliffhanger »

HI, because no Cloud functionality is supported in SyncBack Free (nor in the Lite or SE versions). Other functionality (apart from Cloud) may or may not be supported in certain versions - there are definitions which functionality is supported in a particular version in the Help - in the case of SyncBackFree's Help, at the beginning of the Help file ('Welcome to SyncBackFree' > 'SyncBackPro/SE/Lite/Free' pages immediately below that Welcome page). There are also web pages on the main 2BS site with simple & more-comprehensive information

https://www.2brightsparks.com/syncback/ ... imple.html
https://www.2brightsparks.com/syncback/compare.html
Post Reply