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SyncBackFree not responding

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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polooxx
Newbie
Newbie
Posts: 4
Joined: Mon Dec 24, 2018 4:52 pm

SyncBackFree not responding

Post by polooxx »

Hi,
Recently, I don't know why, when I lunch any backup profile, SyncBackFree get stuck displaying the message "SyncBackFree V8 (not responding)".

I have no idea of what happens. I tried to run in debug mode ; the last command executed in the Debug log file is:

17:41:42=ProfileEngineUI.TShowDifferencesThread.Execute.276:Sync begin

It seems something froze the program at this step.
Any help would be greatly welcome.
Paul
Kostas
2BrightSparks Staff
2BrightSparks Staff
Posts: 368
Joined: Thu Sep 18, 2014 2:08 am

Re: SyncBackFree not responding

Post by Kostas »

Hi Paul,

It's rather odd seeing such a behaviour. Can you send an email to [email protected] with a link to this forum post so we can give you further instructions about this?

Thanks,
Kostas
[2bs]
polooxx
Newbie
Newbie
Posts: 4
Joined: Mon Dec 24, 2018 4:52 pm

Re: SyncBackFree not responding

Post by polooxx »

Thanks Kostas for the reply.

I sent a email as requested. I hope they could help me since SyncBackFree is completely unusable on my computer.

Meanwhile, I did try to uninstall and reinstall completely the SW without any success.

Regards,
Paul.
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