Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Manual-start SyncBack run not writing to destination

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
Post Reply
electrojim
Newbie
Newbie
Posts: 5
Joined: Wed Jan 22, 2014 10:45 pm

Manual-start SyncBack run not writing to destination

Post by electrojim »

Running SyncBack V8.5.115.0 under Windows 10 Pro. Just downloaded this updated version today and ran it. Backup finished too quickly and nothing was written to the destination USB hard drive. The log said 250MB was written, but destination shows only old November backup. Tried uninstalling, downloaded again from the Website, installed, tried again... same thing. SyncBack has always run flawlessly before, always indicating a general "failure" because of locked AppData files, but all user files back up just fine. Any ideas anyone?
electrojim
Newbie
Newbie
Posts: 5
Joined: Wed Jan 22, 2014 10:45 pm

Update: Manual-start SyncBack run not writing to destination

Post by electrojim »

Well, the new version does seem to be working now, maybe the interface is a bit different or I hosed-up before. HOWEVER I still have the problem that, once the program has run, it disappears from the Start Menu. In the old version, there was a # / 2BrightSparks / Mount SyncBack Container and / SyncBack Free. Clicking on that list item would start the program. Now just Mount SyncBack Container is there and I have to go to into the Program Files listing and find the .exe to start this new version. This is the case on two Windows 10 computers now. Ideas?
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: Manual-start SyncBack run not writing to destination

Post by Swapna »

Hi,

The start menu shortcut issue was fixed in V8.5.90.0. You can refer to the change history here:

https://www.2brightsparks.com/syncback/changes.html

V8.5.90.0 SyncBackPro, SyncBackSE, SyncBackLite and SyncBackFree (19th September 2018)

Fixed: Roaming shortcuts that were causing problem with Start Menu in Windows 10 are now automatically deleted


Can you please start SyncBackFree (V8.5.115.0) once and exit it (by clicking on the Exit button on the bottom right of the main-window) and see if SyncBackFree shortcut appears in 2BrightSparks folder in the start menu?

Thank you.
electrojim
Newbie
Newbie
Posts: 5
Joined: Wed Jan 22, 2014 10:45 pm

Re: Manual-start SyncBack run not writing to destination

Post by electrojim »

Yes, SyncBack does now appear in the Start Menu list. All seems to be working just fine now; many thanks.
Post Reply