grayed out options in SyncBack Free 9.0.1.1

[bhenshaw]

I am licensed for SyncBack SE version 8, but only downloaded the Free version of version 9 as I didn't want to pay for the upgrade unless I had tried it out first.

Some Global Settings are grayed out in SyncBack Free 9.0.1.1 for me. Not sure if they should be available or not.

- Easy
- Change the tray icon if any profiles have failed
- Amount of time to delay before background profiles are started
- Highlight profiles that have not run successfully for
- Expert
- User the Windows Event Log
- Settings
- The same directory as the program (where it is run from/installed)
- A specific folder (defined below)
- Only use the folder for settings. Do not use other folders.
- Settings Backup
- all options
- Encryption
- Store sensitive settings using the Windows Data Protection API
- Logging Settings
- Keep a history of # of log files to keep

Some Preferences are grayed out in SyncBack Free 9.0.1.1 for me. Not sure if they should be available or not.

- When all profiles end:

[bhenshaw]

Swapna replied to the support ticket I opened even though I should not have been using that for the Free version. I didn't realize there are options not available in the Free version that are available in the SE version. I am licensed for SE v8, but not v9 as I wanted to try out v9 before buying it.

Thanks,
Bill

[bhenshaw]

Should these options be taken off the menu for Free or marked as (Pro or SE only)?

Thanks,
Bill

[Swapna]

Hi,

Thank you for your suggestion. We will look into it.

Thank you.

[tellfile]

Downloaded Free version and spent an hour putting sync accounts in only to be locked out by everything being grayed out right when I was ready to run it . I clicked everything for what settings were available hoping that I would hit on something that would un-gray everything. I should have tested it to see what would happen with just one account first. Have since uninstalled and gone looking for something else.