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Error: A group profile must have at least one profile in it

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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Cannondale
Newbie
Newbie
Posts: 4
Joined: Wed Apr 30, 2014 10:52 pm

Error: A group profile must have at least one profile in it

Post by Cannondale »

I am migrating SyncBackFree to a new machine. I have exported all my profiles from the old machine v9.1.12.0.
When I try to imported the same exported profiles to my new machine (v9.2.12.0), I receive an error dialog with the message:
"A group profile must have at least one profile in it"

Note that nothing is imported.
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 993
Joined: Mon Apr 13, 2015 6:22 am

Re: Error: A group profile must have at least one profile in it

Post by Swapna »

Hi,

The error 'The group profile must have at least one profile in it' will be returned when you import the group before importing the member profiles inside the group.

Note that when importing profiles and groups, you should always import any Group profiles last, i.e. import the individual profiles in a Group before importing the Group itself. If you do not, any empty Groups (with no member profiles or sub-Groups yet imported) will immediately self-delete as part of the internal housekeeping.

This KB article describe the steps to import your profiles, which you can try to resolve your issue:
https://help.2brightsparks.com/support/ ... 3000335675

Thank you
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