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cannot send email

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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uogsupport
Newbie
Newbie
Posts: 2
Joined: Thu Mar 05, 2020 2:03 am

cannot send email

Post by uogsupport »

i am using SyncBackFree V9.
i already link up my Office365 email by the "Use my account" button, and it can send email correctly when i press the "Test Email Settings" button.
But, when the backup job is finished, the Result says that: Email Log Failed (SSL/TLS initialisation failed- email cannot be sent.
Then i try create a new profile to test email.
No matter i choose Outlook.com, Gmail.com or Office365, it shows error:
Unable to send email: SSL/TLS initialisation failed- email cannot be sent.

Thanks,
Joe
Swapna
2BrightSparks Staff
2BrightSparks Staff
Posts: 992
Joined: Mon Apr 13, 2015 6:22 am

Re: cannot send email

Post by Swapna »

Hi,

We fixed that error in the release version of SyncBack. Please download and install SyncBackFree V9.3.4.0 from here and test the email notification:
https://www.2brightsparks.com/download- ... kfree.html

Do not uninstall and reinstall, or you'll lose your profiles & settings. Just install 'over the top'.

Thank you.
uogsupport
Newbie
Newbie
Posts: 2
Joined: Thu Mar 05, 2020 2:03 am

Re: cannot send email

Post by uogsupport »

Thanks Swapna
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