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Copying files on destination that supposedly don't exist in source

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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Phil_lihP
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Posts: 2
Joined: Wed Apr 08, 2020 1:11 pm

Copying files on destination that supposedly don't exist in source

Post by Phil_lihP »

Hi everyone,

well so far I had no issue with SyncBack (Free version on windows 10 64bits) but since the latest upgrade, I ran into one.
Synckback somehow 'refuses' to see that files in source folder exist and insist on copying them onto the destination fodler (an external HDD).
When I click on details, it says 'file doesn't exist in source' (I'm in mirroring mode)
I don't know what's going on, the timestamps are different on both files (creation and modification) but I haven't modified them. Besides how can the software see details of the file and then tell me the source file doesn't exist (be it pictures or sound files)
For info, tried the trial SE Version and ran into the same issue.
It's all confusing for me :?: . Any tips?

All the best,

Phil
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Phil_lihP
Newbie
Newbie
Posts: 2
Joined: Wed Apr 08, 2020 1:11 pm

Re: Copying files on destination that supposedly don't exist in source

Post by Phil_lihP »

Well I realized I wasn't really clear. Actually the weird thing is this:
I tried creating a test profile that mimicked the one that didn't work but when I had to choose which folder to synchronize (the one with my personal videos for this example) I realized Syncback didn't see the files whereas the simple explorer could...Leaves me puzzled..
So what happens if I carry on with this is that, as I'm in mirroring mode, syncback wants to delete the files in my destination since it believes the files have been deleted in my source folder (which they haven't)
Hope that clarify things...
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