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Error 225 in copy job - Virus or unwanted software found

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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Posts: 1
Joined: Fri Sep 11, 2020 2:22 pm

Error 225 in copy job - Virus or unwanted software found

Post by HannoMüller »

Since the last version, and also in the recent freeware version of SyncBack free,, I cannot do any more copy jobs from my local computer hard disk to an external USB drive.
Every single copied file takes about 10-20 seconds and gives the same error message:
Eror, copy from source failed: File (225) could not be copied, task could not be completed, becaus the file contains a virus or potentially unwanted software.

The original error message in German reads:
Fehler: Kopieren von Quelle fehlgeschlagen: Datei (225) konnte nicht kopiert werden: Der Vorgang konnte nicht erfolgreich abgeschlossen werden, da die Datei einen Virus oder möglicherweise unerwünschte Software enthält.

I run AVG Internet Security (free) on my computer. When I disable realtime scanning, the files copy fast without any problems. I read in a forum that with Avast Antivirus software (the same manufacturer) you have to exclude the path C:\Program Files (x86)\2BrightSparks from realtime scanning and then reinstall Syncback free. This did not work.
Strangely, AVG itself shows no virus detection in the logs.

Did anyone experience the same effect?
Thank you in advance,
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Posts: 1
Joined: Wed Nov 11, 2020 6:38 am

Re: Error 225 in copy job - Virus or unwanted software found

Post by Arthia »


You may try put the SyncBack Free folder as 'exclusion' in Avast. I had the same issue with Sophos Antivirus. So I turned off App Reputation feature and it worked.
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