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File & Folder selection not listing all folders

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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smccoy
Newbie
Newbie
Posts: 3
Joined: Sun Dec 06, 2020 2:54 pm

File & Folder selection not listing all folders

Post by smccoy »

When I am creating a new profile and choose to mirror my "documents" folder to a single compressed file on my external hard drive it only mirrors some of the folders, not all of them. Why would it do this? I want to backup all the folders in my documents folder.

thank you
mmullins_98
Expert
Expert
Posts: 149
Joined: Wed Jun 05, 2019 11:40 am

Re: File & Folder selection not listing all folders

Post by mmullins_98 »

I suggest you look closely at "Choose sub-directories and files" and "Change Filter" as I usually find there are some not checked or a filter is wrong.
smccoy
Newbie
Newbie
Posts: 3
Joined: Sun Dec 06, 2020 2:54 pm

Re: File & Folder selection not listing all folders

Post by smccoy »

I still can't figure out what the problem is... these are my steps:
New profile - fill out name
Mirror
accepts defaults for source and destination
Source C:\Users\susan\Documents\
Destination F:
Choose sub-directories & files and it doesn't list all of the folders
Filter is defaulting to *

Any help would be greatly appreciated, thank you!
houdet
Newbie
Newbie
Posts: 2
Joined: Sun Mar 14, 2021 1:15 pm

Re: File & Folder selection not listing all folders

Post by houdet »

Hi, Am having same issue on backup profile. Default filters and destination is folder, Also with Documents folder. Backup only copies about half the data and folder selection only shows what is actually backed up, i.e. not all folders. Was using v9.4, upgraded to 9.5.5 and also tried with 8.6.3 in desperation - all same issue.
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