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Back ups to NAS Problems

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
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Anjosjest
Newbie
Newbie
Posts: 1
Joined: Wed Feb 15, 2023 4:21 pm

Back ups to NAS Problems

Post by Anjosjest »

Following message appearing - "Failed to copy from Source : Safe copy failed. Failed to rename temp file: File does not exist".

Same profile works when destination is USB connected device. Some profiles to NAS do work (outlook PST file backups)

Help!!!!
mmullins_98
Expert
Expert
Posts: 245
Joined: Wed Jun 05, 2019 11:40 am

Re: Back ups to NAS Problems

Post by mmullins_98 »

"It has been reported that this error can be caused by anti-virus/anti-malware software on the target device (to which the file is being copied) deleting or quarantining (moving) the file before we can rename it. This is especially likely to apply to executable files (EXE, VBS, etc) whereby the AV detects that property from the content despite the anonymous temporary name/extension used by Safe Copy.

Switching off Safe Copy via:
Modify profile > Expert mode > Copy/Delete > Advanced > 'Make safe copies...'
may prevent the error (by copying under the 'real' name) but it may be that the AV (etc.) then simply deletes or quarantines the file 'silently' anyway (which may trigger repeated re-copies on subsequent runs)."

Read this article from:
https://help.2brightsparks.com/support/ ... -temp-file
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