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Unable To Open SyncBack Touch App After Android 8.0 Update

SyncBack Touch is a cross-platform (Windows, macOS, Linux and Android) file server for use with SyncBackPro and SyncBackSE. It is free to use with SyncBackPro/SE V10 or newer. For technical support visit https://support.2brightsparks.com/
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garryjoshi
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Joined: Sat Jan 27, 2018 11:20 am

Unable To Open SyncBack Touch App After Android 8.0 Update

Post by garryjoshi »

I've been using the SyncBack Touch app on my Note 8 for a while now. It was functioning just fine when my phone was running Android 7.0 however today that I updated to latest Android 8.0 whenever now I am trying to open the app it is only loading a white blank screen on it's startup and simply closing itself after few seconds automatically...Can anyone please help??
Kostas
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Joined: Thu Sep 18, 2014 2:08 am

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by Kostas »

Hi,

I have SyncBack Touch running on Android 8.1 (different device model though) without issues. Have you tried uninstalling and reinstalling it?

Thanks,
Kostas
[2bs]
garryjoshi
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Joined: Sat Jan 27, 2018 11:20 am

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by garryjoshi »

Kostas wrote:Hi,

I have SyncBack Touch running on Android 8.1 (different device model though) without issues. Have you tried uninstalling and reinstalling it?

Thanks,
Kostas
[2bs]
Ah yes! I uninstalled and reinstalled the app and it's working just fine once again. Thank you so much Kostas :)
Tellypotts
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Joined: Thu Jan 21, 2021 8:51 am

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by Tellypotts »

garryjoshi wrote:
Sat Jan 27, 2018 11:34 am
I've been using the SyncBack Touch app on my Note 8 for a while now. It was functioning just fine when my phone was running Android 7.0 however today that I updated to latest Android 8.0 whenever now I am trying to open the app it is only loading a white blank screen on it's startup and simply closing itself after few seconds automatically...Can anyone please help??
Hi have you tried to clear the app caches and check it again or have you tried to update syncback app because something is similar happened to me and when I clear the app caches my problem got solved.
jokovich
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Joined: Tue Jan 26, 2021 4:25 pm

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by jokovich »

Tellypotts wrote:
Sun Jan 24, 2021 6:13 am
garryjoshi wrote:
Sat Jan 27, 2018 11:34 am
I've been using the SyncBack Touch app on my Note 8 for a while now. It was functioning just fine when my phone was running Android 7.0 however today that I updated to latest Android 8.0 whenever now I am trying to open the app it is only loading a white blank screen on it's startup and simply closing itself after few seconds automatically...Can anyone please help??
Hi have you tried to clear the app caches and check it again or have you tried to update syncback app because something is similar happened to me and when I clear the app caches my problem got solved.
Hello everyone!
Thanks garryjoshi for the valuable advice, I've been looking for this information for a long time.
milesstone
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Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by milesstone »

jokovich wrote:
Tue Jan 26, 2021 5:05 pm
Tellypotts wrote:
Sun Jan 24, 2021 6:13 am
garryjoshi wrote:
Sat Jan 27, 2018 11:34 am
I've been using the SyncBack Touch app on my Note 8 for a while now. It was functioning just fine when my phone was running Android 7.0 however today that I updated to latest Android 8.0 whenever now I am trying to open the gbwhatsapp app it is only loading a white blank screen on it's startup and simply closing itself after few seconds automatically...Can anyone please help??
Hi have you tried to clear the app caches and check it again or have you tried to update syncback app because something is similar happened to me and when I clear the app caches my problem got solved.
Hello everyone!
Thanks garryjoshi for the valuable advice, I've been looking for this information for a long time.
Hi jokovich it is a simple task to do just you have to uninstall the app and then reinstall it again and your problem is solved. :)
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Zabuza
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Joined: Tue Nov 16, 2021 6:19 am

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by Zabuza »

Hii guys, i have redmi note 9 android 11. The app was working just fine. But from few days, it's not opening. In the starting, the app started crashing. I uninstalled it and re-installed it thinking that i might solve the problem. But it got worse. After installing again, it is only showing white screen. No matter what i do, cleaning cache, reinstalling it, nothing is working.
john006
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Joined: Tue Nov 02, 2021 8:06 am

Re: Unable To Open SyncBack Touch App After Android 8.0 Update

Post by john006 »

i used this trick.just reinstalled and problem solved. :o
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