I'm syncing some files from Windows to a Mac.
When I use Touch, the transfer is taking 10 times as long compared to targeting a file share on the Mac.
Anyone has have this issue? Anyways to resolve it?
I raised a support ticket but was told this is normal and not an issue, which doesn't seem right?
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
Mac Touch running very slowly
-
jon7228
- Newbie
- Posts: 2
- Joined: Fri Sep 10, 2021 3:38 pm
Re: Mac Touch running very slowly
Watching the progress of the copies on the destination (iMac) files are written one by one. Initially they are created with a $$$ suffix and then renamed, removing the suffix. The copy of the file is happening immediately, then sometimes it will be 10-15 seconds or more before the file is renamed and it moves on to the next. This is with files round 1-20mb in size, seems worse with the larger files.
So it's not an issue with the network or copy speeds, something else is causing it to pause.
So it's not an issue with the network or copy speeds, something else is causing it to pause.
-
Swapna
- Expert
- Posts: 1032
- Joined: Mon Apr 13, 2015 6:22 am
Re: Mac Touch running very slowly
Hi,
We have answered via your parallel support ticket.
Thank you
We have answered via your parallel support ticket.
Thank you