Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

Discrepancy between emailed job notification and Job Log

For technical support visit https://support.2brightsparks.com/
Post Reply
mbi-admin
Newbie
Newbie
Posts: 1
Joined: Fri Jun 07, 2019 3:30 pm

Discrepancy between emailed job notification and Job Log

Post by mbi-admin »

Hello,

I finally convinced the boss to upgrade our old 6.5 SB Pro to the latest. Everything seems to be working ok so far, and the jobs definitely seem to be completing much faster, so far so good, with one exception.

When I get the email notification that a job completed, in every case, the warnings always show one more than the actual Log shows.

I have a certain tiny job that runs every two hours, and the email always shows 1 warning, and the Log always shows 0 warnings.

I also have a large job that runs nightly, and when it completed the last two mornings, each time the number of warnings in the email notification was exactly 1 more than the actual Log shows - in the most recent one, the Log shows 4126 warnings, and the email notification shows 4127 warnings.

As for the new fancy UI - I don't like it, I much prefer the old one, but I don't think I like any of the new 'fancy UIs that seem to be showing up everywhere, they look like they were designed by kids who are into Saturday morning cartoons.

I can live with the UI look, but I really want this issue with the extra warning showing in the email notifications fixed.

Thanks
Swapna
Expert
Expert
Posts: 1026
Joined: Mon Apr 13, 2015 6:22 am

Re: Discrepancy between emailed job notification and Job Log

Post by Swapna »

Hi,

We have answered via your parallel support ticket.

Thank you
Post Reply