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Backing up from Google Drive not backing up all files

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peaston
Newbie
Newbie
Posts: 3
Joined: Tue Dec 14, 2004 2:37 pm

Backing up from Google Drive not backing up all files

Post by peaston »

I have in Google drive a folder with

4,117 files, in
60 folders, making up
22.6 GB

When I download from Google Drive using Drive's download feature, I get those numbers. When I use Filezilla to copy over, I get the exact same numbers.

When I use Syncback Pro, however, I am missing 117 files. Instead it only backs up:

4,000 files
60 folders
22.5 GB

Is there a file limit on how many files Syncback can backup from Google Drive? When I re-run the profile, it finds no differences. I've made sure to remove all of the default filters, same thing. I find it suspicious that the number of files backed up is exactly 4,000. That seems to indicate a cap.

I've check the log, there are no errors and no files were filtered out.

Is there some limit with Syncback and Google Drive I need to know aobut? It would be disappointing given that the free Filezilla does it correctly.

Regards,

Paul
Swapna
Expert
Expert
Posts: 1026
Joined: Mon Apr 13, 2015 6:22 am

Re: Backing up from Google Drive not backing up all files

Post by Swapna »

Hi,

We have answered via your parallel support ticket.

Thank you
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