Before posting, and to avoid disappointment, please read the following:

  • This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
  • If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.

The Profile name given does not exist (FFFFFF97

SyncBackFree is the freeware version of SyncBack. It is *not* an evaluation version of SyncBackPro/SE.
Post Reply
Posts: 1
Joined: Thu Feb 25, 2021 3:59 pm

The Profile name given does not exist (FFFFFF97

Post by DavidCSurrey »

I'm trying to set up a backup of my Windows 10 C: drive to a networked location (Windows Active Directory domain network)

The destination folder only has write access from the Backup Account in order to prevent scam malware from getting to it.

The error shown FFFFFF97, seems to mean that the account which has been set to run the job is not the same account as the logged in user.

Well, no. It's not going to be!

I can see this being shown as the cause in the help docs, but I can't see any method explained to make this work.

Does anyone know? Or is it just not possible?

Also the software doesn't install itself with admin privileges so it fails on that count to, unless you tell it that.

Posts: 239
Joined: Wed Jun 05, 2019 11:40 am

Re: The Profile name given does not exist (FFFFFF97

Post by mmullins_98 »

The error you are seeing is most likely the error code from the Windows task scheduler. It means the name "of your profile" is incorrect". In the scheduler Action Program/script field it should be like "C:\Program Files (x86)\2BrightSparks\SyncBackFree\SyncBackFree.exe" and then in the Add Arguments field should be like -m "My Profile Daily".

If you run the profile direct in SyncBackFree without being scheduled does it work?
Post Reply