English
Hello,
I have a profile that remains running (the options to stop the profile or group individually do not work).
If I stop SyncbackPro and restart it, the profile is still running.
I cannot stop it and I cannot delete it because it is running.
What should I do?
Thank you in advance for your replies.
Jean-Marie
Français
Bonjour
J'ai un profil qui reste toujours en exécution (les options d'arrêt individuel du profil ou du groupe ne fonctionnent pas.
Si j'arrête SyncbackPro et que je le relance, le profil est toujours en cours d'exécution.
Je ne peux pas l'arrêter et je ne peux pas le supprimer car il est justement en exécution.
Que dois-je faire ?
Merci d'avance pour vos réponses.
Jean-Marie
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.
I cannot delete a profile
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Swapna
- Expert
- Posts: 1038
- Joined: Mon Apr 13, 2015 6:22 am
Re: I cannot delete a profile
Hi,
We have answered via your parallel support ticket.
Thank you
We have answered via your parallel support ticket.
Thank you