First time trying this software. I have setup 2 profiles each copying a folder to different destination, I think I set them to run at 2am but when I logged in this morning they both showed they ran at 8am.
I'm theorizing that the login password that I entered is incorrect because I never use it (it logs me in with facial recognition, and failing that it just prompts for a short-code).
Anyway, what I was wondering is if there is a log kept showing fails? I found the logs under "Task" but there is no debug log and the log just shows the successful 8am attempt. How do I find out what happened with the 2am run?
Before posting, and to avoid disappointment, please read the following:
- This forum is not for 2BrightSparks to provide technical support. It's primarily for users to help other users. Do not expect 2BrightSparks to answer any question posted to this forum.
- If you find a bug in any of our software, please submit a support ticket. It does not matter if you are using our freeware, a beta version or you haven't yet purchased the software. We want to know about any and all bugs so we can fix them as soon as possible. We usually need more information and details from you to reproduce bugs and that is better done via a support ticket and not this forum.
- If you are entitled to technical support then please submit a support ticket. Please do not post the same question to the forum and also via a support ticket. Once again, 2BrightSparks does not provide technical support via this forum.